SUPPORT
SOLUTIONS
ATS frees up our resellers/ dedicated server clients from having to respond to their technical support e-mails. Qualified Castling Host support staff will respond to all of your technical support e-mails in a timely and prioritized fashion under your company name to your clients directly.
| Technical
Support Packages |
 |
24/7
Silver ATS Support |
US$6.00 / Month
|
 |
|
|
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Response to unlimited Issues
-
24/7 Support
-
4 hours response guaranteed
(Emergency
queries)
-
Support under your brand
-
Up to 25 domains support
-
Facility only with Silver Reseller
Plan
|
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|
24/7 Gold ATS Support |
US$12.00 / Month
|
|
|
|
-
Response to unlimited Issues
-
24/7 Support
-
3 hours response guaranteed
(Emergency
queries)
-
Support under your brand
-
Up to 50 domains support
-
Facility only with Gold Reseller Plan
|
|
|
|
24/7 Platinum ATS Support |
US$18.00 / Month
|
|
|
- Response to unlimited Issues
- 24/7 Support
- 2 hours response guaranteed (Emergency
queries)
- Support under your brand
- Up to 75 domains support
- Facility only with Platinum Reseller Plan
|
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|
|
24/7 Infinity ATS Support |
US$74.00 / Month
|
|
|
- Response to unlimited Issues
- 24/7 Support
- 1 hour response guaranteed (Emergency
queries)
- Support under your brand
- Unlimited domains support
- Facility only with Infinity Reseller Plan
|
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